Terms & Policies

Thank you for visiting our website. We highly value your trust and are committed to protecting your personal information and privacy.

This Privacy Policy explains how we collect, use, and (in certain cases) disclose your personal information.

Protecting your personal data and building trust with our customers are priorities for us. We will use your name and other relevant information in accordance with this Privacy Policy. We only collect necessary information related to your transactions.

We will retain your information as required by law or for specific purposes. You can access and browse our website without providing personal details. At that time, you will remain anonymous, and we cannot identify you unless you log in to your account.

1. Collection of Personal Information

  • We collect, store, and process your information for booking management, notifications related to your bookings, and to provide the requested services. This includes certain personal details such as:

    • Title, name, gender, date of birth, email address, mailing address, delivery address, phone number, fax number, payment details, card payment details, or bank account details.
  • We use the information you provide to:

    • Process your bookings and fulfill your requests through the website.
    • Manage your account and verify online transactions.
    • Identify website visitors, analyze demographic data, and send updates about products, services, and promotions.
  • If you prefer not to receive our marketing communications, you may opt out at any time.

  • We may share your name and address with third parties (e.g., courier services or tour operators) for service delivery.

  • Your booking details will be retained securely; however, for security reasons, we will not publicly disclose this information. You can access your account on the website to view your booking details, received services, emails, payment methods, and subscriptions.

  • You are responsible for keeping your account login details secure. We are not liable for any misuse caused by your failure to protect your password.

  • Your personal information may also be used for market research. All data used will be anonymized and only used for statistical purposes. You can opt out of participation at any time.

2. Data Security

  • We implement appropriate technical and security measures to prevent unauthorized or unlawful access, loss, destruction, or damage to your information.

  • Please refrain from sharing payment details via email. We are not responsible for any losses incurred as a result of exchanging personal information over the internet or via email.

  • You are strictly prohibited from using any program, tool, or method to interfere with the system or alter data structures. Any actions to distribute, promote, or engage in such interference will result in forfeiture of rights and may lead to legal prosecution if necessary.

  • All transaction information will be kept confidential. However, if requested by law enforcement authorities, we may be obligated to disclose this information.

The terms, conditions, and content of this website are governed by Vietnamese law, and any disputes will be subject to the jurisdiction of Vietnamese courts.

3. Customer Rights

  • You have the right to request access to your personal data and ask us to correct any inaccuracies free of charge.

  • At any time, you may request us to stop using your personal data for marketing purposes.

SUPPORT
Northern Tour
0866568189